957 Privacy Policy — How We Protect Your Data
User privacy is a top priority at 957. This document clearly outlines the types of information we collect, how it is used, and the steps we take to ensure your data remains safe and protected at all times.
Policy Summary: 957 collects only the data necessary to operate the platform securely. We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent.
1. Information We Collect
When you register and use the 957 platform, we collect the following categories of information:
- Full name and date of birth
- Email address and phone number
- Username and password (in encrypted format)
- Identity verification information where required
- IP address and browser type
- Device type and operating system
- Usage data and login session records
- Cookie and session tracking information
- EWallet details (Touch 'n Go, Boost)
- Deposit and withdrawal transaction history in MYR
- FPX payment records
- Account limits and balance
- Betting and gaming activity records
- Game preferences and categories visited
- Active session time and duration
- Feedback and support enquiries
2. How We Use Your Information
957 uses the information collected for the following purposes, all focused on improving user experience and security:
- Account management: To register, verify, and securely manage user accounts.
- Transaction processing: To process deposits and withdrawals in Malaysian Ringgit (RM) accurately and securely.
- Platform security: To detect and prevent fraud, unauthorised access, and suspicious activity.
- Legal compliance: To comply with Malaysian legal requirements, including the Personal Data Protection Act 2010 (PDPA).
- Service enhancements: To analyse usage patterns and enhance the platform's functionality and user experience.
- Customer support: To help resolve enquiries and issues reported by users.
- Platform communications: To send important notifications about your account, policy updates, and service changes.
957 will not use your data for third-party marketing without your explicit consent. You can opt out of marketing communications at any time through your account settings.
3. Cookies & Tracking Technologies
The 957 platform uses cookies and similar tracking technologies to enhance the user experience and maintain session security. Cookies are small text files stored on your device when you visit our platform.
We use three main types of cookies:
- Session cookies: Required to keep you logged in during an active session. These cookies are automatically deleted when you log out or close your browser.
- Functional cookies: Saves your preferences such as language and display settings so you don't have to reconfigure them on every visit.
- Analytics cookies: Helps us understand how users interact with the platform for improvement purposes. This data is processed in aggregate and does not identify individuals personally.
You can manage or delete cookies through your browser settings. Please note that removing session cookies may affect the login function and your overall platform experience.
4. Data Storage, Security & Information Sharing
All 957 user data is stored on servers protected with high-grade SSL encryption. Access to personal data is restricted to staff who require it to perform their duties, and all personnel are bound by strict confidentiality agreements.
User passwords are never stored in plain text — they are processed using irreversible cryptographic hashing. Card details and payment information are not stored directly on 957's servers; they are handled through third-party payment gateways that comply with industry security standards.
Third-party sharing: 957 does not sell user data. We may share limited information with the following parties under certain circumstances:
- Payment service providers (for processing RM transactions)
- Malaysian government authorities when required by law
- Independent auditors for compliance and security purposes
All third parties working with 957 are bound by data protection agreements and are prohibited from using your information for any purpose other than those specified.
5. User Rights & How to Contact Us
As a 957 platform user, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010:
- Right of Access: You may request a copy of the personal data we hold about you at any time.
- Right to Rectification: You have the right to correct any inaccurate or incomplete information in your account via your profile settings or by contacting support.
- Right to Erasure: You may request the deletion of your personal data, subject to legal requirements and our record retention policy. Requests will be processed within 30 days.
- Right to Object: You have the right to object to the processing of your data for specific purposes, such as marketing communications.
To exercise any of the above rights or for any privacy-related enquiries, please contact our privacy team at [email protected]. Include your account number and a clear description of your request. We will respond within 14 business days.
957 reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via in-platform notifications or their registered email. The effective date of the updated policy will be stated at the top of this document. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.
For general questions about the platform or your account, visit our FAQ section where we answer the most frequently asked questions.
Questions About Your Data Privacy?
The 957 team is ready to assist with any data protection enquiries. Reach us at [email protected] or visit our help centre for more information.