957 Responsible Gaming — Play Smart, Live Balanced
957 believes that online entertainment should be enjoyed in a healthy, controlled manner. This page provides guides, self-exclusion tools, and important information to help you play responsibly.
957's Commitment to Responsible Gaming
The 957 platform was built not just for entertainment — it was built with a genuine sense of responsibility towards every user's well-being. We understand that online gaming can be a fun experience when approached wisely and in a controlled way. At the same time, we recognise that without clear boundaries, it can have a negative impact on daily life.
To that end, 957 provides a range of tools and guides to help Malaysian users enjoy the platform in a healthy way. We are committed to ensuring every user has access to the information and controls needed to make responsible decisions.
Our Core Principles: Gaming is entertainment, not a source of income. Only play with money you can afford to spend for fun — not money set aside for daily essentials.
Recognise the Signs of Risky Behaviour
Self-awareness is the first step. Check in with yourself honestly — if you recognise several of the signs below, it may be time to take a break and reassess your gaming habits.
You find yourself playing longer than planned, regularly losing track of mealtimes, sleep, or work responsibilities just to keep playing.
You are using money meant for essentials — such as bills, food, or loan repayments — to deposit into the platform, or attempting to "chase" money you have already lost.
You feel restless, irritable, or anxious when you're not playing — or conversely, experience excessive euphoria after a win that drives you to keep gambling without stopping.
You hide your gaming activity from family or friends, or feel ashamed and guilty about the amount of time and money you've spent.
Despite promising yourself or others that you would cut down or stop, you find yourself unable to control the urge to keep playing.
Your gaming activity is starting to affect your relationships with family, a partner, or friends — or you are neglecting responsibilities at work or at home.
Self-Exclusion Tools We Provide
957 provides a range of self-exclusion tools accessible through your account. These tools are designed to give you full control over your gaming experience.
Set daily, weekly, or monthly deposit limits in MYR (RM) to keep your spending within your entertainment budget. Limits take effect immediately once set.
If you feel you need a short break, you can activate a cooling-off period of 24 hours, 48 hours, or 7 days. During this time, your account will be temporarily suspended from all gaming activity.
For users who need a longer break, our self-exclusion feature lets you suspend access to the platform for an extended period. Contact our support team to activate this option.
Set a maximum duration for each gaming session. The platform will notify you as your time limit approaches, helping you manage your time more effectively.
- Set an entertainment budget before you start playing
- Never play to escape stress
- Take a break every 30–45 minutes during play
- Avoid playing when tired or emotionally unstable
- Treat money spent as a cost of entertainment, not an investment
Minor Protection
957 strictly prohibits any individual under the age of 18 from registering or using this platform in any capacity. This is an absolute policy with no exceptions.
- Age verification during registration
- Ongoing monitoring for suspicious activity
- Immediate account suspension if underage activity is suspected
- Identity document verification when required
- Do not share your login details with your children
- Use parental control software on shared devices
- Have open conversations about the risks of gambling
- Log out after every session on shared devices
If you suspect that a child or teenager is using a 957 platform account, please contact our support team immediately at [email protected]. We will take prompt action to investigate and address the situation.
Maintain Life Balance & Seek Help When You Need It
Online gaming is just one small part of a balanced life. 957 encourages all users to maintain a healthy balance between digital entertainment and other meaningful activities — such as spending time with family, exercising, working, and getting adequate rest.
If you or someone you know is showing signs of problem gambling, professional help is available in Malaysia. You don't have to face it alone — seeking help is a sign of strength, not weakness.
- Talian Kasih: 15999 — 24-hour helpline for family and personal crises
- Hospital Bahagia Ulu Kinta: Leading addiction treatment centres in Malaysia
- Local health clinics: Consult a doctor for an early assessment and professional advice
- Certified counsellors: Accessible through private clinics or government hospitals
For any questions about self-exclusion tools or to report a concern, contact the 957 support team at [email protected] or check FAQ us for more information.
Have a Question or Need Help?
The 957 team is here to help. Reach us at [email protected] or visit our help centre. Remember — playing responsibly means you can keep enjoying the entertainment for the long run.